Industry 4.0 is much more than just another buzz word. The term Industry 4.0 refers to the fourth industrial revolution and is comprised of growing trends in automation, the internet of things, big data and cloud computing technologies. Just like steam power, electricity and digital automation of the past, cyber physical systems will create the factory of the future; the smart … [Read more...] about Inside Industry 4.0: What’s Driving The Fourth Industrial Revolution?
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Chief Customer Officer Melbourne 2017
Strategy, Innovation and Product Development in the Age of the Customer As organisations take on the age of the customer, the Chief Customer Officer role will be one of immense strategic importance - a connect the dots role that will strive to align innovation, product development and customer experience initiatives. Our research estimates that over the next 5-10 years'every … [Read more...] about Chief Customer Officer Melbourne 2017
Is it Time for a Renaissance of Research?
When I talk with research leaders across the UK (and Europe), I consistently hear some common woes. The problem for research leaders today Many feel under-utilised & almost all suggest they appear to have less influence than they had in the past. With regard to the cause of this demotion, many cite the rise of executive interest in Big Data & Analytics. It seems that … [Read more...] about Is it Time for a Renaissance of Research?
How to Build the Internal Reputation of Your Insight Team
Why do some customer insight teams have a better internal reputation than others? Did some insight leaders just get lucky, with a great culture & receptive directors? If so, then it appears many did not get so lucky. I say that because lack of internal influence, being neglected or treated as just a service function these are common concerns raised in coaching sessions with … [Read more...] about How to Build the Internal Reputation of Your Insight Team
Patterns Recur In Analytics Just Like In Nature
I have always loved science and math, and thats why I got into statistics and focused on analytics for a career. One thing that has always fascinated me is how certain patterns show up again and again in different places across nature and mathematics. When looking at two seemingly unrelated topics, it suddenly becomes clear that there is actually quite a strong linkage between … [Read more...] about Patterns Recur In Analytics Just Like In Nature
