Modern businesses operate under the pressure of high-expectation lifestyles. Customers expect better efficiency and personalization in one click. But honestly, human agents are only human. They cannot be everywhere at the same time, and at times, they need help. That's when Conversational AI enters the play, it is the game-changer in transforming the customer experience.You may … [Read more...] about How to Assist Human Agents & Transform Customer Experience with Conversational AI?
AI
Preparing Finance Data for AI: A 5-Step Data Cleansing Checklist
AI implementation is a common practice for financial organizations looking for predictive analytics to enhance their decision-making and minimize business risks. However, the integrity of finance data used to train the AI/ML models plays an important role in ensuring the reliability of its outcomes. This is because AI algorithms need an immense amount of data to learn, evolve, … [Read more...] about Preparing Finance Data for AI: A 5-Step Data Cleansing Checklist
Data Science Collaboration In The Age Of AI
The world of data science has become so complex, especially given the rise of AI, that no individual can be an expert in every aspect of the field. As a result, both individuals and companies must constantly seek collaboration with others to get work done. However, there are different types of collaborative partners, and each type can play a key role if used properly. We'll dig … [Read more...] about Data Science Collaboration In The Age Of AI
Generative AI for Automotive 2025
It is now a well-established fact that Generative AI has the ability to revolutionise the way automotive companies work. GenAI technology is evolving fast, there are a lot of models and enterprise support systems available, there is more structure and a defined cluster of applications, and companies are no longer looking at the technology as a threat. Knowing the difference … [Read more...] about Generative AI for Automotive 2025
Speculative Fiction: The Blueprint for Thriving in AI’s Future
The below is a summary of my recent podcast on AI ethics and human futures.If your business strategy doesn't include "what if" scenarios, you're sleepwalking into irrelevance. Fiction is no longer just a story-it's a survival tool.In the Synthetic Minds podcast EP11, S.B. Divya explores how speculative fiction transcends entertainment to become an essential tool for navigating … [Read more...] about Speculative Fiction: The Blueprint for Thriving in AI’s Future