A Brand-Led, One-Day Conference & Networking Event, 3rd October 2019, Hilton London Olympia, Central London 20 Brands Speaking In Just 1 Day Don't Lose Sight Of Your Customer Needs & Experiences In A World Of Increasing Digitalisation, Automation & Self-Service. Deliver Effortless Customer Experiences & Drive Efficiencies: Balancing The Shift To Digital … [Read more...] about The Humanising Digital & Self-Serve Conference
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Open Mobile & Digital Experience Summit
The Open Mobile & Digital Experience Summit brings together 400+ Chief Digital, Product, Marketing officers from America's most powerful and innovative brands to shape how we can create personalized digital and mobile experiences that impact and add value to customers beyond a transaction 2019 will bring together 400+ leaders who are ready to be a part of the same … [Read more...] about Open Mobile & Digital Experience Summit
Customer Intelligence Banking Summit
Customer Intelligence for Banking helps retail banks transition from product-centric to customer-centric enterprises, while running leaner and smarter. CI for banking enables retail banks to create exceptional customer experiences that drive differentiation, loyalty and growth. We are proud to launch World's first dedicated Customer Intelligence in Banking Summit. 'Customer … [Read more...] about Customer Intelligence Banking Summit
TechNOVA: Connected Customer
In the midst of the customer-centric revolution, industries are being fundamentally disrupted. At Connected Customer 2019, we've ripped up the rule book on what customer conferences should be. When Amazon revolutionised e-commerce, they were thinking about the next thirty years of business, not tomorrow's problems so why should you? We've built an agenda with these same … [Read more...] about TechNOVA: Connected Customer
5 real-life applications of UX design in logistics processes
Each time we shop on Amazon, eBay or any other website, we expect the orders to be delivered right at our door within several days. Besides free shipment of things we buy online, we want to keep track of delivery and be able to easily return what we bought in case we don't like it. Today's customers require seamless and more transparent buying experiences, which businesses can … [Read more...] about 5 real-life applications of UX design in logistics processes