Connecting the Dots: Building a Digital-First, Customer-First Enterprise
Amid economic uncertainties, the ever-evolving technology landscape is fundamentally altering customer behaviour. This brings an inherent complexity in how technology is integrated within enterprises, making it business-critical for close collaboration amongst cross-functional teams.’
At the enterprise level, visionary leaders recognise the need to break down silos in order to actualise digital-first, customer-first strategies. Moreover, they understand the importance of leveraging a digital workforce to support future customers, given changing expectations across generations.’
Chief Customer Officers (CCO) & Enterprise Leaders Summit brings together internal champions and enterprise leaders driving change needed for customer transformation. This premium conference is the focal point for cross-functional leaders – Customer, Data, Digital, Technology, Marketing and Operations – to break down silos and drive real change enterprise-wide.’
8 Featured Modules, 40+ C-Suite Leaders on Critical Transformation Strategies
- Digital Transformation in a High-Tech World
- Data-Connecting the Dots Enterprise-Wide
- The Rise of Phygital Experience
- The Rise of Gen Z
- Cross-Functional Accountability for Customer Strategies
- Game-Changing Innovation for Real-Time Customer Interactions
- AI-Driven Customer Transformation
- Leverage Internal Champions for Customer Transformation
Download the agenda today to learn more about what this conference has to offer.’
Sounds interesting? Purchase your early-bird passes today!’
Interested in bringing your team along? We offer group discounts of up to 45% off. – Email Melanie Ong, Marketing Lead, Melanie.Ong@iqpc.com.sg for more details’
This premium conference will take place in 2024 in the lead-up to The Customer Show Asia expo, which will take place in March 2025.
