The Future of Insurance USA 2021 (June 22-24, Online) is where CEOs and C-level executives come together to redefine the future of insurance as we know it. Providing you with strategies transform trends and risks into opportunity and improved customer experience. This is the only meeting in the world combining tech, innovation with a customer-driven agenda. The time's up … [Read more...] about The Future of Insurance USA 2021
personalization
How Drupal and Artificial Intelligence Together Drive Better Personalization
The emergence of artificial intelligence and its continued evolution ever since has had significant ramifications for the world, especially in the context of technology and how we use it. Among the virtually endless number of things that artificial intelligence is used for, one is healthcare. Yes, we live in a world where artificial intelligence has a proven track record of … [Read more...] about How Drupal and Artificial Intelligence Together Drive Better Personalization
Leveraging Big Data for Hyper-Personalization
Hyper-personalization is an extension of traditional personalization techniques used in marketing. For example, using a customer's name in an email or sending a coupon on their birthday. While traditional personalization only used limited customer data, hyper-personalization is based on a wide variety of provided and collected data. This data often includes demographic, … [Read more...] about Leveraging Big Data for Hyper-Personalization
5 Ways AI and Big Data Are Changing the Customer Experience
AI-driven technologies (e.g., natural language processing and machine learning) are now used in many customer service applications to help brands deliver an outstanding customer experience that will drive sales and increase customer retention. In fact, 78% of contact center professionals believe that AI will have a positive impact on call center applications and 77% are … [Read more...] about 5 Ways AI and Big Data Are Changing the Customer Experience
14 Ways Machine Learning Can Boost Your Marketing Introduction
Machine learning is an application of artificial intelligence. And it is no secret that this technology is revolutionizing the marketing niche. It enhances a system in a way it that it learns from current and past experiences. It involves the invention and development of computer programs that can read data and use it to influence performance. This, of course, happens without … [Read more...] about 14 Ways Machine Learning Can Boost Your Marketing Introduction
