Brasil's Customer Festival is a two day interactive conference that unites all aspects of the customer journey. Brasil's Customer Festival started out as a loyalty-focused event back in 2011 when it was still called Loyalty World Brasil. Since then, we have evolved along with the industry to cover the entire customer journey, incorporating 6 new areas all about the … [Read more...] about Brasil’s Customer Festival
customer experience
America’s Customer Festival 2015
Our Story America's Customer Festival started out as a loyalty-focused event back in 2011 in Las Vegas, NV. Since then, we have evolved along with the industry to cover the entire customer journey - with a special focus on loyalty strategies, CRM solutions, data analytics tools, payment technologies, engagement, and experience. The American market has always set the … [Read more...] about America’s Customer Festival 2015
How to Improve Customer Experience by Quantifying Multichannel Issues?
Every online professional knows that the usability of a website is a key factor in terms of the amount of sales it generates. Customer experience is the number one guideline when it comes to improving and optimising a website. If your data shows a drop in the amount of sales, there are several tools you can use to replay visits on your website. However, you should take some … [Read more...] about How to Improve Customer Experience by Quantifying Multichannel Issues?
Customer Analytics Innovation – Chicago 15
Customer Analytics Innovation - Gain Greater Customer Insight with Big Data & Analytics - June 17 & 18, Chicago, 2015 - Customer Analytics Summit brings together analytics executives and data scientists working in retail, eCommerce and consumer goods, offering unique insight into the innovations that are revolutionizing their relationship with customers. Rest … [Read more...] about Customer Analytics Innovation – Chicago 15
Five Ways How Startups Can Leverage Big Data
Big Data is not only for large organizations and you dont need to have terabytes or petabytes of data to develop a Big Data strategy. Instead, any organization, small or big, startup or public company, can leverage the exponential data growth the world is currently experiencing. According to the below infographic, developed by Bluenose, many startups are experiencing a data … [Read more...] about Five Ways How Startups Can Leverage Big Data
