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customer experience
Personalized Customer Experience: Not Just for eCommerce
Big Data isnt making an impact just in e-commerce, its also changing how traditional, brick-and-mortar stores are doing business. With the popularity and ease of online shopping, its more important than ever that these b&m stores find ways to be innovative and unique. Theyve got to give consumers a reason to come back, in person, not just online. Big Data and Hadoop in the … [Read more...] about Personalized Customer Experience: Not Just for eCommerce
How Telecom Companies Can Improve Their Results With Big Data
If they want it, telecom organizations know everything about their customers; where they were when, with whom they connect frequently, what their daily habits are etc, all thanks to the growing amount of call detail records, location data, social media data and network traffic data. The global telecom industry experiences a massive growth in data, thanks to the rise of the … [Read more...] about How Telecom Companies Can Improve Their Results With Big Data
Self-driving Cars Will Create 2 Petabytes Of Data, What Are The Big Data Opportunities For The Car Industry?
Earlier I showed how Ford is driving in the right direction with big data, but basically the entire automotive industry should take advantage of the benefits of big data. Especially the automotive industry, where there are many moving parts that can be improved with sensors for data collection. When sensors within cars are combined with data from satellite navigations such … [Read more...] about Self-driving Cars Will Create 2 Petabytes Of Data, What Are The Big Data Opportunities For The Car Industry?