Carriers are looking to meet customer demands and deliver continuous business growth without dramatically increasing costs. Insurance AI & Analytics USA (June 27-28, Chicago) will explore how carriers can take advantage of AI, machine learning, chatbots and more to deliver both operational efficiency and a seamless, omnichannel customer experience. Deploying AI, machine … [Read more...] about Insurance AI and Analytics USA 2018, June 27-28, Chicago
customer centricity
Customer Engagement Summit
Insurance Nexus Customer Engagement Summit (November 30th & December 1st, Chicago) is an unmissable opportunity to leverage technology, such as AI, Machine Learning, Chatbots, Advanced Analytics, IoT and more to drive customer engagement and decrease costs for insurers. The event features 25+ speakers and over 150 attendees. From round table discussions to interactive … [Read more...] about Customer Engagement Summit
Big Data Analytics & Effective CEM Strategy in Financial Services 2017
Big Data Analytics & Effective CEM Strategy in Financial Services World Summit 2017 draws together highly-regarded expert speakers from across the ecosystem of financial services industry and big data analytics solution providers to present to you the latest key trends and development in big data analytics and effective CEM strategy. The highlights of the summit will be … [Read more...] about Big Data Analytics & Effective CEM Strategy in Financial Services 2017
Machine Learning Can Help You Find Your Ideal Customer
Finding customers based on traditional marketing tactics is now old hat. Now, when it comes to finding customers, machine learning is the main attraction. Old solutions required sales and marketing teams to create generic personas that would then be assigned to customers by focusing on broad similarities. But with the advent of big data mining, this one-size fits all just isn't … [Read more...] about Machine Learning Can Help You Find Your Ideal Customer
Why Nespresso Became the Apple of the Coffee
Setting the scene. Nespresso, part of the Nestlé Global Group based in Switzerland, is by far my favourite coffee brand. I enjoy four of them every day. Like many industries, the coffee industry has changed over the last years. Single-cup coffee brewing is on the rise, and Nestlé holds almost 30% of the global brewing market systems. Nespresso was founded in 1987, is present … [Read more...] about Why Nespresso Became the Apple of the Coffee
