According to McKinsey, data-driven organisations are 23x more likely to acquire customers, 6x more likely to retain customers and 19x more likely to be profitable. Being data-driven is good for business. Therefore, it is not a surprise that one question I always get when advising organisations is how to digitally transform your business and remain relevant in these … [Read more...] about 4 Steps to Digitally Transform Your Business
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How to Make AR, VR, and MR a Part of Your Digital Workplace
AR, VR, and MR have evolved greatly from sci-fi gadgets, gamer gimmicks, and entertainment devices, even surviving the Pokémon GO craze to be finally recognized as technologies bound to revolutionize the workplace. Currently, Ford, Boeing, Airbus, Coca Cola, Siemens, and hundreds of global companies outside the consumer entertainment industry are busy testing and implementing … [Read more...] about How to Make AR, VR, and MR a Part of Your Digital Workplace
Blockchain And Digital Identity – Everything You Must Know
What ties movies like Face Off, The Net, and The Talented Mr. Ripley together? The theme of identity theft. Given the amount of data you share about yourself online, it is far easier today for someone to steal your identity than it was back when these movies were released. Without a valid form of identification, you will not be able to rent a house, access your bank account, … [Read more...] about Blockchain And Digital Identity – Everything You Must Know
3 Ways AI Is Making The Internet More Accessible
According to a study, 71% of disabled customers with access requirements click away from a website that they find difficult to use. Also, Those customers who click away have an estimated spending power of £11.75 billion in the UK alone. This is approximately 10% of the total UK online spend in 2016. 82% of customers with access requirements will spend more if websites were … [Read more...] about 3 Ways AI Is Making The Internet More Accessible
DIGITAL CUSTOMER EXPERIENCE FORUM 2019
In business world the customer is king, and same applies to the Banking, Finance services and Insurance (BFSI) sector the focus MJDVent International's 2019 Digital Customer Experience Forum (DCxForum2019) holding in Nairobi, Kenya on the 28th 29th of November. Study has revealed that 49 percent of customers have only 'moderate trust' in their primary financial institute … [Read more...] about DIGITAL CUSTOMER EXPERIENCE FORUM 2019
