It is obvious that the large internet companies like Facebook, LinkedIn or Twitter have many different Big Data solutions. LinkedIn for example employs over 100 data scientists to develop among others the recommendation engine. Twitter developed several open source tools. Also the sentiment analyses or trending topics require a Big Data approach. Facebooks newest search engine … [Read more...] about Will Apple Re-Invent Big Data?
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Big Data Startup Gainsight Focuses On Customer Retention
Company Gainsight Address 191 Castro Street 2nd Floor Mountain View, CA 94041, USA Founders Jim Eberlin & Sreedhar Peddineni Founded January 2009 Funding $ 9.3 million Employees 30 Website www.Gainsight.com Rating 5 bits Gainsight, the former JBara Software, has created a big data platform that focuses on customer retention and reducing churn instead of … [Read more...] about Big Data Startup Gainsight Focuses On Customer Retention
Hertz Puts Big Data In The Driver’s Seat
How do you keep track of 10.000s of customer touch points a day, divided over 8.300 locations in 146 countries? Hertz used to do this by manually registering customer satisfaction via paper surveys that would take weeks to analyse. Whenever action was needed, it usually was too late and a customer was lost. Using Big Data they managed to turn all customer touch points into … [Read more...] about Hertz Puts Big Data In The Driver’s Seat
