Abrasive employees rub their coworkers the wrong way, with behaviors ranging from mild offense to open attack. Their bullying behaviors cause interpersonal friction that grates on subordinates, peers, and often superiors, eroding motivation and disrupting the smooth flow of work. Employees in leadership roles can inflict especially deep wounds and intense suffering in … [Read more...] about Manage Abrasive Workplace Behavior With Backbone
Leadership and Management
Defining Strategic Business Leadership – SBL 1
What does it truly mean to lead strategically in today’s fast-changing world? In this foundational course, you’ll explore the core principles of strategic business leadership—what it is, why it matters, and how it’s measured. You’ll learn how to guide your organization through strategic journeys with minimal friction and delay, and how to build the critical bridges that connect … [Read more...] about Defining Strategic Business Leadership – SBL 1
Agile Project Management: Leadership & Core Skills
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Become a leader in agile project management with this comprehensive course designed to develop core leadership and management competencies. You’ll gain a … [Read more...] about Agile Project Management: Leadership & Core Skills
Artificial Intelligence in Government
This course emphasizes four main ideas that are central to understanding how AI can impact government operations. - Different types of AI work differently and are suitable for different tasks. - AI can automate, augment, or even add new work, depending on how it is used – each of these creates value in different ways and requires different ways of measuring success. - While … [Read more...] about Artificial Intelligence in Government
Conflict Management Strategies
Master conflict management in the workplace – A Practical, Scenario-Based Learning Experience! Conflicts at work are inevitable—but when handled well, they can lead to growth and stronger collaboration. This course helps you develop the clarity, confidence, and communication skills necessary to manage and resolve conflicts before they escalate. Through engaging, real-world … [Read more...] about Conflict Management Strategies
