Improving the Customer Experience by Anticipating Customer Needs and Optimising Work to Provide Faster and More Effective Outcomes Through Intelligent Enterprise .’
By’2020, Gartner predicts that 85% of brand interactions will be managed by bots, not humans, but just 3% of organisations responding to CX Network’s 2020 survey consider themselves established within the field of AI.
It’s with this in mind IQPCC’have created a new forum for 2018 ‘AI for Customer Experience‘, taking place 10th – 11th April, 2018 in London. Compared with other events in the industry we are not just talking about the future of AI, we are bringing you 20+ case studies from organisations that are already using AI in their customer experience strategies and seeing tangible results.?’
Early confirmed speakers include:’
By’2020, Gartner predicts that 85% of brand interactions will be managed by bots, not humans, but just 3% of organisations responding to CX Network’s 2020 survey consider themselves established within the field of AI.
It’s with this in mind IQPCC’have created a new forum for 2018 ‘AI for Customer Experience‘, taking place 10th – 11th April, 2018 in London. Compared with other events in the industry we are not just talking about the future of AI, we are bringing you 20+ case studies from organisations that are already using AI in their customer experience strategies and seeing tangible results.?’
Early confirmed speakers include:’
- Sherrie Simmons- COO,’
Ultra Mobile’ - Sol Rashidi- Chief Data & Cognitive Officer,’
Royal Caribbean International - Luis Bitenbourt-Emilio- Principal Director of Engineering– Machine Learning,‘Reddit’
- Bernard Szerderkenyi- VP Customer Management,’
Koodo Mobile - James Alexander- Decisioning Director,’
Sky
This brand new event will help you to:
- Realise the extra revenue that AI creates by supporting your current staff and various verticals your consumers interact with
- Maximise the upsell of your products and services by using the latest market-leading technologies for a better customer journey
- Become truly customer-centric by integrating highly profitable new AI and machine learning technologies.
Nowhere else in the world will you find a more senior or sharply focused group holding the commercial requirements and implications of artificial intelligence and the associated technologies at the cynosure of discussions at all times than at the AI for CX Forum 2018!
Register by Friday 26th January and save up to’
600! – book your place online here or call +44 (0) 207 036 1300.
600! – book your place online here or call +44 (0) 207 036 1300.
For more information email us at enquire@iqpc.co.uk’
