The leading event for Contact Center professionals to enhance Customer Engagement is set to make a return to the Las Vegas Convention Center on April 24th and 25th. The upcoming edition is poised to be the most extensive and inclusive event yet, offering a wealth of valuable insights and opportunities for attendees. Call and Contact Center Expo takes pride in serving as a central hub for professionals within the customer service and engagement industry to connect with like-minded individuals, as well as discover the latest advancements that will keep them at the forefront of the industry.’
Featuring over 100 expert-led seminars, presented by industry leading organizations such as Chase Data Corp, Covisian, VERIDAS, Awaken Intelligence Ltd, and Avoxi, among others, this exhibition covers a range of rising trends as well as industry pain points. Topics include improving workforce optimization, maximizing first call resolution, unifying disjointed contact channels, boosting customer retention, and much more!’
Explore a handpicked selection of over 200 exhibitors, each presenting cutting-edge products, services, technology, and solutions designed to elevate your call center operations. Discover the latest in chatbots, AI solutions, operations, and daily management tools that will give you a competitive edge.