Now entering its fourth instalment, the Chief Data Officer Forum, Europe 2016 will provide a platform of discourse for leading CDOs and senior data professionals to discuss the evolution and continued establishment of the CDO role, and the rapid adoption of enterprise level standards and leveraging of data as a strategic core business asset. Convening from May 9-11 2016 with … [Read more...] about Chief Data Officer Forum Europe 2016
text analytics
4 Ways Big Data can Help Get the Most from Customer Surveys
For the majority of companies, customer surveys continue to be the primary source of customer feedback. Regardless of growth in other feedback sources such as word of mouth, social media and email customer surveys are still top of the game. Typically a customer survey will contain a number of structured questions asking the customer to rate their experience satisfaction … [Read more...] about 4 Ways Big Data can Help Get the Most from Customer Surveys
If I Text You Tonight, Will Your Analytics Text Me Back In The Morning?
Its a classic scenario. Two people meet at a party. They chat and then exchange information. However, they never speak or meet again. It is as though the contact information was never exchanged. So, what happened? Was there never intent to follow up? Or, did the information get lost, forgotten, or placed in a pile that never got acted upon? There is a similar scenario I see … [Read more...] about If I Text You Tonight, Will Your Analytics Text Me Back In The Morning?
Are Algorithms Taking Over Our World?
Algorithm: a set of instructions given to a set of input data to determine an output. Quite simple really. It's like math, but a bit more complicated. Are algorithms going to take over the world? Well, after listening to this TED Talk, seems like they already rule the call centers. That's right. The infamous: "This call may be recorded or monitored for quality assurance … [Read more...] about Are Algorithms Taking Over Our World?
Business Analytics Innovation Summit, Chicago 2015
Business Analytics Innovation Summit - "Gain Insights, Drive Business Planning" -'May 20 & 21, Chicago, 2015 - The Business Analytics Summit brings together thoughtleaders from the industry for an event acclaimed for its interactive sessions and high-level speakers As organizations have developed the capacity to gain greater insight from data and statistics - and with … [Read more...] about Business Analytics Innovation Summit, Chicago 2015
