Focusing on the customer experience has been the most effective way for an organisation to achieve success. It is not just about providing a service to your customers. It is about what happens before and after these service interactions that will truly transform your customers' experiences. The public sector in Australia is under increasing pressure to deliver more … [Read more...] about Transforming Public Sector Customer Service
public sector
Chief Data & Analytics Officer Public Sector 2017
Leveraging Data & Analytics as a Strategic Asset in the Australian Public Service Corinium Global Intelligence is proud to announce the inaugural Chief Data and Analytical Officer Public Sector. As part of Corinium's Global Series, the Chief Data & Analytics Officer Public Sector brings together 100+ of the most senior data and analytics leaders in the Australian … [Read more...] about Chief Data & Analytics Officer Public Sector 2017
Chief Data and Analytics Officer Forum- Public Sector
Corinium Global Intelligence is proud to announce the Chief Data and Analytical Officer Forum Public Sector event designed specifically to tackle the challenges and opportunities in the data space confronting government. The emergence of the data-driven economy necessitates that the public sector demonstrate leadership and act as an exemplar in harnessing the opportunities … [Read more...] about Chief Data and Analytics Officer Forum- Public Sector
4 Benefits For The Public Sector When Governments Start Using Big Data
Government services, or the public sector, are known for creating large volumes of data. Big data thus provides plenty opportunities for governments to save a lot of public money. According to the UK free market think thank Policy Exchange, the UK government could save up to 33 billion a year by using public Big Data more effectively. McKinsey has investigated that the … [Read more...] about 4 Benefits For The Public Sector When Governments Start Using Big Data
Why a Mere 300 Exabytes In Legacy Data Will Give Us A Headache
Although 90% of the available data in the world was created in the last two years, it does mean that there is still a lot of old data. In 2010 and 2011 we created in total 3 Zettabytes of data. If we use a very simplified calculation, it would mean that the amount of old data is still approximately 0.3 Zettabyte or 300 Exabytes. If we compare that to the 2.5 Exabyte of data … [Read more...] about Why a Mere 300 Exabytes In Legacy Data Will Give Us A Headache