In the dynamic landscape of the hospitality industry, security is criticial to ensure the safety and well-being of guests and staff. Recent advancements in technology have revolutionized hotel security, providing innovative solutions to mitigate risks and enhance overall safety measures. From state-of-the-art surveillance systems to sophisticated access control, this article … [Read more...] about How Technology is Improving Security in Hotels: A Primer
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How AI Chatbots are Transforming the Hospitality Industry?
The hospitality industry is undergoing a major transformation, thanks to the advent of AI chatbots. Chatbots are becoming increasingly popular in the hospitality industry, as they can be used to streamline customer service, automate sales and marketing activities, and provide personalized customer experiences. This blog post will explore how AI chatbots are transforming the … [Read more...] about How AI Chatbots are Transforming the Hospitality Industry?
Are You Ready for a Smart Hospitality Industry?
The hospitality industry is all about delivering the best guest experience. Whether this is in the local restaurant around the corner, the five-star beach resort that you visit during your holiday or the conference venue where you attend an event. Superior guest experience is what differentiates the winners from the losers within this great industry. I have always had a passion … [Read more...] about Are You Ready for a Smart Hospitality Industry?
How the Hospitality Industry Uses Performance-enhancing Artificial Intelligence and Data Science
Gone are the days when having a personal computer or a smartphone connected to the Internet conferred bragging rights. Digital technology is getting more and more accessible, influencing how people work, relax, and plan their vacations. People's expectations for a hotel experience have grown, and hoteliers had better keep pace with innovation. Let's imagine you have to choose … [Read more...] about How the Hospitality Industry Uses Performance-enhancing Artificial Intelligence and Data Science
Advanced Analytics in the Quick Service Restaurant Industry
The fight over which restaurant gets to satisfy your appetite is surely heating up. With ~$800B sales last year, this is an exciting space to watch, especially now. Customer expectations are at an all-time high and the consumer behavior is simply changing. Before we jump in, let's look at what makes the quick service restaurant business so unique. What Makes the Service … [Read more...] about Advanced Analytics in the Quick Service Restaurant Industry
