The fight over which restaurant gets to satisfy your appetite is surely heating up. With ~$800B sales last year, this is an exciting space to watch, especially now. Customer expectations are at an all-time high and the consumer behavior is simply changing. Before we jump in, let's look at what makes the quick service restaurant business so unique. What Makes the Service … [Read more...] about Advanced Analytics in the Quick Service Restaurant Industry
hospitality
Digitalisation and the Hospitality Industry: Five Trends That Might Shape Your Next Stay
Fueled by a rebounding economy and an increase in customer discretionary spending, the travel and tourism industry is in the middle of a major upswing. In fact, forecasts reveal that by 2020, domestic travel spending will grow to a staggering $975.4 billion, up from $901.3 billion in 2018. In response to this movement, touchpoints across the industry are embracing new digital … [Read more...] about Digitalisation and the Hospitality Industry: Five Trends That Might Shape Your Next Stay
Why More Restaurants Are Turning to Big Data
Businesses are increasingly depending on big data to gain insights that would be too time-consuming or impossible to retrieve through other methods. It's not surprising, then, that restaurant brands are following that lead. There are numerous reasons why they do so, and the following are some of the most prominent. Boost Customer Experiences Data gathered by the NPD Group warns … [Read more...] about Why More Restaurants Are Turning to Big Data
INTERPOL World 2017
The security landscape is evolving with the advancement of technologies. 'Yet, technology alone cannot be the only solution to counter technological risk and threats. A strategic response has to be taken into account to fight transnational organized crime. A conscientious effort from the law enforcement agency, businesses and citizens, is necessary to protect ourselves, our … [Read more...] about INTERPOL World 2017
The Next Frontier for Predictive Analytics in Travel and Hospitality
Technology is enabling hotels, airlines, car rental companies, cruise lines, online travel agents (OTAs) and quick serve restaurants (QSRs) to deliver delightful experiences to their customers. It is also allowing these companies to monetize their data, particularly in the unseen middle layer of the travel and hospitality industry. This middle layer is comprised of merchants, … [Read more...] about The Next Frontier for Predictive Analytics in Travel and Hospitality
