Descriptive, diagnostic, predictive and prescriptive analytics can each provide insights into the business and as such improve and optimise your performance and increase your competitive advantage. Descriptive and diagnostic analytics enable organisations to learn, sense, filter, shape and calibrate opportunities by providing insights as to what has happened in their … [Read more...] about 9 Ways to Incorporate Analytics Into Your Organisation
customers
How the Intelligent Enterprise Can Improve the Customer Experience
If you take care of your customers, your customers will take care of your shareholders. It is that simple. To create value for your shareholders, you should focus on your customers. Offering your most important stakeholder what they need, when they need it. Unfortunately, many organisations fail to recognise the customer as their most important stakeholder. Thereby threatening … [Read more...] about How the Intelligent Enterprise Can Improve the Customer Experience
How Artificial Intelligence can Boost your eCommerce Business
The concept of Artificial Intelligence is expanding its footprint to almost all the areas of our life. From smart home, eCommerce to e-learning and more, there is rarely any domain that has remained untouched by the impact of AI. Self-checkout cash counters in supermarkets, advanced security check system at airports, are a few instances of the role of AI in our everyday … [Read more...] about How Artificial Intelligence can Boost your eCommerce Business
3 Ways to Improve Your E-Commerce Customer Data Collection Methods
For e-commerce businesses, the age-old adage know thyself can easily be changed to know thy customers. Understanding your audience's needs, desires, preferences, and behavioral patterns is imperative to offering an intuitive UX that translates into conversions, and ultimately, loyalty. However, gathering quality data and understanding its implications is continually a top … [Read more...] about 3 Ways to Improve Your E-Commerce Customer Data Collection Methods
Advanced Analytics in the Quick Service Restaurant Industry
The fight over which restaurant gets to satisfy your appetite is surely heating up. With ~$800B sales last year, this is an exciting space to watch, especially now. Customer expectations are at an all-time high and the consumer behavior is simply changing. Before we jump in, let's look at what makes the quick service restaurant business so unique. What Makes the Service … [Read more...] about Advanced Analytics in the Quick Service Restaurant Industry
