Big Data World Show Malaysia 2014 & CIO World Show Malaysia 2014 will be launched on September 9 - 10! More than 500 big data scientist, analytics leaders and CIOs from various industries such as telecommunications, finance, government, oil and gas, FMCG and healthcare industries just to name a few and world’s leading big data solution providers are expected to share … [Read more...] about Big Data World Show
customer
America’s Customer Festival
America's Customer Festival is in its 4th year as the USA’s leading loyalty marketing and business intelligence event. It is a place where innovation and expertise is showcased, solutions are found and learning is done. Everyone wants to create amazing customer experiences, wow their customers, and create a loyal customer following. America's Customer Festival … [Read more...] about America’s Customer Festival
A Data-Centric Approach Will Lead To Customer Centricity
A few years ago, with the rise of social media, many organisations thought that social media was the Holy Grail in marketing. Social media would solve all problems and customers would become at the centre of each organisation. While social media has absolutely enabled customers to interact easier, better, faster and more-often with organisations and it has enabled organisations … [Read more...] about A Data-Centric Approach Will Lead To Customer Centricity
Macy’s Is Changing The Shopping Experience With Big Data Analytics
Macys is a mid-range to upscale department store chain from America. It was founded in 1858 in New York and has since expanded to 840 locations across 45 states in the USA. They operate under two brands: Macys and Bloomingdales, each with their own website. In 2012 they reported sales of $ 27.7 billion. They have successfully developed an Omnichannel strategy, where customers … [Read more...] about Macy’s Is Changing The Shopping Experience With Big Data Analytics
Southwest Airlines Uses Big Data To Deliver Excellent Customer Service
Southwest Airlines, the low-cost carrier from Dallas, is one of the most admired companies in the world. The airline company was established in 1971. They employ more than 45.000 employees and carry every year over 100 million passengers to 97 destinations with 696 Boeing jets. They are globally recognized for their excellent Customer Service. They have gained a lot of benefits … [Read more...] about Southwest Airlines Uses Big Data To Deliver Excellent Customer Service
