Recently, a lot of press was given to Google's Duplex Artificial Intelligence (AI) bot. Watch a video of the demonstration here. The Duplex bot calls businesses, such as a restaurant, on your behalf and makes a reservation. It does this by actually having a conversation with the human on the other end of the line. The voice is totally realistic, and in test cases, the humans … [Read more...] about Why Google Duplex Did Not Pass The Turing Test
conversations
How to Start with Conversational AI
Since a few years, chatbots are here, and they will not go away any time soon. Facebook popularised the chatbot with Facebook Messenger Bots, but the first chatbot was already developed in the 1960s. MIT professor Joseph Weizenbaum developed a chatbot called ELIZA. The chatbot was developed to demonstrate the superficiality of communication between humans and machines, and it … [Read more...] about How to Start with Conversational AI
Conversational UIs: Rise of Chatbots
Conversational Interfaces such as Voice Interfaces and chatbots are replacing customer care executives that used to solve our queries on long, unending calls. They are the new age assistants who are revolutionising the way brands interact with consumers. Some businesses have chatbots or other conversational UIs as their primary mode of interaction with their online traffic due … [Read more...] about Conversational UIs: Rise of Chatbots
Why Chatbots Should Be Part of Your Big Data Plan in 2018
Two buzzwords worth knowing in tech: chatbots and big data. These technologies are constantly improving, and their intersection is one of the most exciting places to be in tech in 2018. Read on to find out why. Big Data Is the Future At this point, you're probably familiar with big data ”the steady and gigantic flow of information businesses collect and leverage to improve … [Read more...] about Why Chatbots Should Be Part of Your Big Data Plan in 2018
6 Risks with Using Predictive Analytics for Conversion Rate Optimization
Conversion rate optimisation is very important, but it is also a very imprecise science. The biggest challenge is that customer behaviour is constantly evolving. The practices that customers responded to five years ago may not be effective today. Marketers must use the latest tools and strategies to maintain a decent ROI. Predictive analytics models are highly effective, but … [Read more...] about 6 Risks with Using Predictive Analytics for Conversion Rate Optimization
