According to a report released by transaction advisory firm RBSA Advisors, the Indian ed-tech industry's market size is set to reach $30 billion in 10 years. The country has become the second-largest market for E-learning after the US. India is also home to some of the most prestigious institutes in the world. The IITs and the IIMs have a track record of producing global … [Read more...] about Decoding the Future of EdTech
Conversational AI
AI Chatbot Conversational Marketing: How to Use It to Boost Your Sales
Are you struggling to reach your sales targets due to stiff competition and volatile consumer trends? Perhaps, it's time to embrace AI chatbot conversational marketing. Conversational marketing helps businesses provide their customers with a personalized shopping experience that was earlier possible only via in-person shopping. Better customer experience eventually translates … [Read more...] about AI Chatbot Conversational Marketing: How to Use It to Boost Your Sales
Why Conversational AI is the Key to Recovery in the Food Industry
Throughout 2020, businesses of all types suffered through one of the most difficult economic environments imaginable. It happened because pandemic-driven restrictions created operational challenges that nobody had planned for, let alone were equipped to handle. Over time, a number of businesses adapted and found a way to continue serving customers, but there was one major … [Read more...] about Why Conversational AI is the Key to Recovery in the Food Industry
Chatbot Vs. Intelligent Virtual Assistant
Implementing a Conversational AI solution is integral for businesses that want to improve their Customer Experience. With the right strategy, you can engage with customers in human-like conversations while being cost-effective. However, with a plethora of solutions available, most CX and Digital Transformation professionals get confused between chatbots' and intelligent virtual … [Read more...] about Chatbot Vs. Intelligent Virtual Assistant
The Future of eCommerce
The term conversational commerce' was first used in a Medium article by Uber's Chris Meddina in 2015. Commenting on then-recent developments such as Facebook's acquisition of WhatsApp, and the emergence of voice assistants like Apple's Siri, Google Now and Microsoft's Cortana, Meddina wrote “ These and related innovations suggest that conversational commerce is growing and … [Read more...] about The Future of eCommerce
