The term conversational commerce’ was first used in a Medium article by Uber‘s Chris Meddina in … The Future of eCommerceRead more
Conversational AI
What Is Conversational AI and How Does It Work?
Artificial intelligence (AI) isn’t just a buzzword anymore. Its uses span far and wide, from search … What Is Conversational AI and How Does It Work?Read more
Conversational AI in Insurance
Conversational AI has already started to disrupt the insurance sector. AI-powered insurance chatbots and virtual assistants … Conversational AI in InsuranceRead more
How to Build an eCommerce Chatbot
What is an e-commerce Chatbot? An e-commerce Chatbot is an Intelligent Virtual Assistant (IVA) powered with … How to Build an eCommerce ChatbotRead more
Understanding Bot Breaks, and How to Handle Them
This article has been authored by Swapan Rajdev, Co-Founder & CTO of Haptik One of the primary … Understanding Bot Breaks, and How to Handle ThemRead more