Consider it to be the ease of processing or the trend in making, digital payments have garnered huge attention worldwide. The global transactional value of mobile payments is projected to cross $12,407.5 billion by the end of 2025 whereas, the anticipated CAGR clocked between 2020-2025 is 23.8%. (Source) Hence, it seems appropriate to say that the face of business transactions … [Read more...] about The Next-gen Digital Payment Trends Using Intelligent Chatbots
Conversational AI
Enterprise Helpdesk Chatbots: How They Boost Customer Service
Enterprise helpdesks are the key drivers of customer satisfaction and engagement, as they are usually the first point of contact for customers. They provide a wide variety of services, including responding to sales inquiries, product questions, and solving customer issues. Customers expect quick and accurate information and guidance from the enterprise helpdesk. Their … [Read more...] about Enterprise Helpdesk Chatbots: How They Boost Customer Service
How Voice Chatbots Boost Customer Service In Telecom
Voice chatbots are designated by almost all industries and business enterprises to handle multiple aspects of their undertaking such as customer service, product suggestions and ordering, business process improvement, scheduled meetings, etc. These chatbots are an innovative breakthrough in the telecom industry too, where catering unruffled service to customers is a predominant … [Read more...] about How Voice Chatbots Boost Customer Service In Telecom
9 Ways AI Chatbot will transform the Mortgage Industry in 2021
Introducing AI Chatbots as one of the revolutionary techs of 2021. Technology, in recent times, has grown by leaps and bounds. There has been a massive shift in the way businesses operate and run their day to day activities. Changing customer behavior and increasing expectations have forced organizations across all industries to adjust and adapt to technological advancements. … [Read more...] about 9 Ways AI Chatbot will transform the Mortgage Industry in 2021
How Chatbots are Poised to Transform Customer Service
With increasing choices and options, customer retention has become a critical factor for business growth. Customer service is proving to be the catalyst in this endeavor. Fulfilling customer needs is the soul of customer service as customer expectations are evolving every day. More than 76% of customers expect companies to anticipate and understand their needs and expectations. … [Read more...] about How Chatbots are Poised to Transform Customer Service
