Customer service and experience are different. As marketers describe it, CX is about the customer's overall picture. While CSR focuses on specific touchpoints (such as when a product fails or an order goes missing), CX focuses on clients' entire perceptions of your brand, from the minute they learn about it to the moment they become devoted patrons. With cloud technology, … [Read more...] about Tips to Enhance Customer service using IVR Calling System
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Why is it Important to Back up VMware?
VMware vSphere is a powerful platform that integrates platform virtualization services and software, along with cloud computing capabilities. It is a leader in the enterprise virtualization industry, and for good reason. Many IT-driven enterprises and businesses are dependent on VMware for hosting their critical workloads. VMware vSphere offers many incredible services, and it … [Read more...] about Why is it Important to Back up VMware?
How Banking Industry is Using Blockchain Technology
Hacking blockchain requires a James Bond-level villain', says Kharim Lakhani, a Harvard Business School professor. Of course, the said villain is hard to find in reality. So, your blockchain-dependent banking processes are secure and safe. Blockchain is one technology that is much appreciated and explored these days. The technology is being used across industries to increase … [Read more...] about How Banking Industry is Using Blockchain Technology
Theoretical Explanation of Python Sets and it’s Set Theory
Sets are known as python data types which are used to store values in a sequenceꓸ lists, tuples and dictionary also stores values like inset but the only main difference in all of this is set store unordered values and cannot have multiple occurrences or duplicate value in itꓸ Credit:freepix.com Benefits of python sets: Sets cannot have … [Read more...] about Theoretical Explanation of Python Sets and it’s Set Theory
Tiding Over Potential Blockchain Performance Challenges
The incorruptible digital ledger, Blockchain is one of the most impactful technologies of this decade. Once started off as the technology behind the cryptocurrency “ Bitcoin, Blockchain is now powering-up enterprise data solutions in integration with modern technologies like IoT and Artificial Intelligence. Many industry verticals such as financial and legal services have … [Read more...] about Tiding Over Potential Blockchain Performance Challenges
