Many businesses were shaken by the pandemic hit. A sudden outbreak left people from different communities' act in multiple ways to keep themselves safe from contracting the virus while also maintaining a balance in their normal lives. Not to mention, many quick solutions to regain businesses arose since the pandemic. People were becoming more active and agile more than ever. … [Read more...] about The New Normal Post-Pandemic Data Analysis, AI Technology, and IoT
Artificial Intelligence
The Digital Speaker series: The Tech Journal – EP06 – Algorithmic Management
What do you get when you cross Elon Musk with Jeff Bezos? Algorithmic Management ¦ Hello netizens! Welcome to the Tech Journal. My name is Mark van Rijmenam, and I am The Digital Speaker.  In these journals, I project my digital twin into cyberspace, bringing you the latest-and-greatest of the digital world from inside the digital world. I cover all the latest digital news, … [Read more...] about The Digital Speaker series: The Tech Journal – EP06 – Algorithmic Management
How Conversational AI Helps Ensure Business Continuity During Crisis
COVID-19 has changed the world. And that's putting it mildly. Overnight, individuals, communities, and businesses were forced to adapt to a new normal' for virtually every aspect of existence. The way we live has changed dramatically, and with it, the way we work. There's no denying that COVID-19 is not just a healthcare crisis, but an economic one as well. It has severely … [Read more...] about How Conversational AI Helps Ensure Business Continuity During Crisis
How Conversational AI can Automate Customer Service
Businesses have always had a robust customer support strategy. Contact centers have been at the center of this strategy for time immemorial. Customer expectations are rising and how! This puts brands under tremendous pressure (and opportunity!) to create hyper-personalized customer experiences to increase customer satisfaction and loyalty. In the past few years, Conversational … [Read more...] about How Conversational AI can Automate Customer Service
How Is Artificial Intelligence Impacting Online Retail?
Modern technology is gaining steam by the month, changing the way we live our everyday lives. Without a doubt, the field of eCommerce is no exception, with virtual assistants, bots, and artificial intelligence-powered technologies becoming an inevitable part of the online world. Business owners do their best to keep up with the trends, constantly investing in the implementation … [Read more...] about How Is Artificial Intelligence Impacting Online Retail?
