In this course you’ll consolidate your learning into action within a number of troubleshooting approaches. You’ll learn about troubleshooting issues relating to both hardware and software, as well as system-related issues across multiple operating systems. You’ll examine diagnostic tools to combat networking issues as well as system performance. Your skills are then showcased … [Read more...] about Technical Diagnostics and Troubleshooting Techniques
Support and Operations
The Microsoft 365 Ecosystem
In this course, you'll explore Microsoft 365's Ecosystem, including Office applications, collaboration tools, and cloud-based services. You’ll analyze how Microsoft 365 applications seamlessly integrate to enhance business productivity and security, ensuring a comprehensive understanding of their interconnected roles. Take this opportunity to delve into Microsoft 365's … [Read more...] about The Microsoft 365 Ecosystem
Cybersecurity and Privacy
This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel in the field of IT support. In this course, you’ll explore the fundamentals of … [Read more...] about Cybersecurity and Privacy
Factory Automation: Shaping the Future of Manufacturing
This course provides a comprehensive understanding of factory automation, covering foundational concepts to practical applications. Participants explore the evolution of automation technology, including robotics and control systems, witnessing its role in optimizing production processes and enhancing productivity. Through real-world case studies, they learn how automation … [Read more...] about Factory Automation: Shaping the Future of Manufacturing
Monitoring and Observability for Development and DevOps
Application developers and DevOps professionals must ensure their app works at its best. However, these app may need help with bugs, slow speed, or subpar performance. Professionals need to monitor and observe its performance continually. Application monitoring involves identifying, measuring, and evaluating the effectiveness of an application. On the other hand, Observability … [Read more...] about Monitoring and Observability for Development and DevOps
