So far in the course series, students would have been introduced to general IT knowledge and some AWS foundations. In this course, students will be introduced to specific topics for the Support Associate role. The instructors will present the following: Cloud Support Associate best practices, how tools such as automation and genAI can help, troubleshooting methodologies, how … [Read more...] about Skills and Best Practices for Cloud Support Associates
Support and Operations
Linux Server Administration Made Easy with Hands-On Training
Embark on a journey into the realm of Linux Server Administration, where our course offers a blend of theoretical knowledge and practical application. From downloading ISO images and setting up virtual lab environments to exploring the Linux CLI, you will receive a structured education that builds your confidence. Each module is designed to progressively deepen your … [Read more...] about Linux Server Administration Made Easy with Hands-On Training
Apple Certified Support Professional macOS 11
Master the skills to confidently support macOS 11 Big Sur with this comprehensive course designed for aspiring Apple Certified Support Professionals. You'll gain a deep understanding of macOS functionality, including installation, configuration, troubleshooting, and user account management. By the end of this course, you'll be equipped to provide expert-level technical support … [Read more...] about Apple Certified Support Professional macOS 11
Advanced IT Tools, Career Prep, and System Management
Unlock the full potential of IT system management and career readiness with this comprehensive course. You'll master advanced Linux tools, dive into disk management and system run levels, and develop expertise in boot processes and storage solutions. From optimizing system performance to enhancing your employability, this course is your gateway to IT mastery. Your journey … [Read more...] about Advanced IT Tools, Career Prep, and System Management
Product Management: Building AI-Powered Products
Generative AI is transforming how businesses operate. According to a McKinsey survey, over 78% of organizations are implementing AI, making its impact undeniable. Netflix’s AI-driven recommendations feature is one such example. With companies leaning to develop AI-powered products, the AI product manager role is becoming increasingly critical. This course covers the AI product … [Read more...] about Product Management: Building AI-Powered Products
