This course provides a comprehensive overview of lean portfolio and product management, focusing on transforming business models through customer-centric approaches and innovative product development strategies. Key topics covered: CUSTOMER ARCHITECTURE The course begins by emphasizing the importance of developing a deep customer-centric perspective. It introduces various … [Read more...] about Lean Enterprise Framework: Transform the Business Model
Leadership and Management
Building High-Performance Teams in Hospitality
This course is perfect for individuals in the hospitality industry. It will explore the key concepts in team formation and development and what it takes to build and sustain high performing teams. You will learn to identify the skills and behaviours required for effective team working, including virtual teams. You will also identify the primary barriers to team cohesion and … [Read more...] about Building High-Performance Teams in Hospitality
Generative AI for Leaders
Leaders are constantly seeking innovative tools to amplify their impact. Dive into the realm of Generative AI, a groundbreaking technology poised to redefine the leadership landscape more profoundly than the Internet itself. This course offers a comprehensive journey into understanding, applying, and mastering Generative AI as a robust tool to amplify leadership capabilities. … [Read more...] about Generative AI for Leaders
Improve Business Performance with Microsoft Forms
Microsoft Forms can serve as a tool to help you survey both external and internal stakeholders as you work on improving your business performance. Business leaders can gain a 360 degree view of their business - or particular product or service line - through the use of surveys. By creating a strong objective first, a business leader can make a variety of surveys using the free, … [Read more...] about Improve Business Performance with Microsoft Forms
Create a presentation with Microsoft SWAY
At the end of this project you will know how to use SWAY to easily create interactive web presentations with creative designs containing images, videos, audio clips depending on your audience and the objective of your presentation. Microsoft online has multiple uses, one of them is the Microsoft SWAY application. With this application you can create content for different … [Read more...] about Create a presentation with Microsoft SWAY
