This course is designed to help you take the next step in your career while expanding your business. Through a combination of career development and business growth strategies, you’ll enhance both your professional skills and your business acumen. You’ll learn how to master presentation skills, build a successful freelance career, and foster the soft skills needed for long-term … [Read more...] about Career Growth & Business Expansion
Business
Customer Relationship Management
This course offers practical instruction in Customer Relationship Management (CRM), emphasizing how to use customer data, segmentation, and loyalty strategies to build and sustain meaningful business relationships. Learners will explore how CRM tools support sales, marketing, and customer service teams in enhancing satisfaction and retention. Core concepts include developing … [Read more...] about Customer Relationship Management
Business Process Modeling and Analysis
Learn the skills of analyzing and modeling business processes using industry-standard approaches and SAP tools. Gain hands-on experience with SAP Signavio, learning how to create detailed process maps and diagrams that clearly visualize complex workflows. Explore the techniques for conducting thorough gap analysis, identifying discrepancies between current processes and desired … [Read more...] about Business Process Modeling and Analysis
AI-Augmented Decision-Making for Business Leaders
In this course, you'll gain foundational knowledge, practical tools, and actionable frameworks for integrating AI into your executive decision-making. You’ll explore AI-powered forecasting, strategic planning, risk assessment, and ethical considerations through engaging case studies and hands-on activities. You'll also discover how to build an AI-ready culture, communicate … [Read more...] about AI-Augmented Decision-Making for Business Leaders
Recruiting Fundamentals
This course is designed to introduce learners to the essential skills of recruitment including communication and relationship building. Further, we will discuss strategic recruiting practices to build our network, employer brand, and gain knowledge of both compliant and inclusive hiring best practices. • Identify essential skills needed throughout the recruiting process. • … [Read more...] about Recruiting Fundamentals
