This AI in Customer Service course equips you with the skills to modernize customer support using Generative AI. Begin with the fundamentals of AI in digital customer service and explore how virtual assistants and chatbots can streamline interactions. Learn how to personalize experiences and gain actionable insights through AI-driven feedback analysis. Explore automation … [Read more...] about Generative AI in Customer Service Operations Training
Business
Notion for Beginners: Master the Core Features
Instructor: Kristine Sacdalan Ready to build your dream workspace in Notion? This beginner-friendly course walks you through the essential building blocks of Notion so you can start organizing your personal and professional life with confidence. By the end of this course, you’ll be able to: - Navigate Notion’s interface with ease - Use basic and advanced blocks like to-do … [Read more...] about Notion for Beginners: Master the Core Features
Fundamentals of Leadership, with Goldman Sachs 10,000 Women
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level. In this course, you will understand leadership and its role in business growth. You will learn about leadership styles and reflect on your role as leader of your company. You will consider leadership … [Read more...] about Fundamentals of Leadership, with Goldman Sachs 10,000 Women
Client HQ: Streamline Client Project Management with Notion
Whether you are just starting out as a freelancer or you’re hoping to better establish your service-based business, creating an effective productivity system to manage client projects is key to growing and expanding without overwhelm. In this class, you’ll be learning how to create your own custom Client Project Management system entirely on Notion, so you can streamline your … [Read more...] about Client HQ: Streamline Client Project Management with Notion
Introduction to American Corporate Law
This course introduces the legal structure of the modern corporation. Rather than treating corporate law as a technical checklist, we will study it as a system of institutional design that allocates power, defines obligations, and structures economic behavior. Through close readings of key cases and practical examples, you will learn how the law creates and governs the firm, … [Read more...] about Introduction to American Corporate Law
