This course dives deep into Copilot's capabilities for leveraging customer data. You will explore connecting, enriching, and analyzing customer information to gain valuable insights into behaviors, preferences, and potential opportunities. You will learn how to personalize interactions, identify high-potential leads, and measure sales performance using Copilot's data-driven … [Read more...] about Customer Data, Analytics, and Segmentation
Business Essentials
Effective Presentations and Persuasive Writing
The course "Effective Presentations and Persuasive Writing" equips learners with the tools to craft and deliver impactful technical presentations and develop persuasive communication skills. Through this course, students will master the art of designing clear, engaging slides and structuring persuasive arguments tailored to diverse audiences. Learners will also gain insights … [Read more...] about Effective Presentations and Persuasive Writing
Introduction to Business Management: Winning Internally
Develop a broad understanding of how winning companies operate internally to create successful businesses and high-performing organizations. This comprehensive course provides the knowledge to make informed career choices for students deciding on the next degree, emerging leaders exploring cross-functional opportunities, or entrepreneurs starting a new business. In the first … [Read more...] about Introduction to Business Management: Winning Internally
Excel for Beginners: Pivot Tables
This 1-hour, project-based course introduces learners to the powerful pivot table feature of most spreadsheet applications. We’ll be using Excel on the Web in this project, which is the free spreadsheet application offered by Microsoft. However, many of the concepts that you will learn in this project will be applicable to other spreadsheet programs, such as LibreOffice Calc … [Read more...] about Excel for Beginners: Pivot Tables
Get Started with Spreadsheet Applications: Excel
Spreadsheet applications are an essential part of productivity at work and school. Understanding how to use spreadsheet apps such as Microsoft Excel can make you a more efficient and valuable worker. In this mini-course, you will learn the essentials of working with spreadsheet apps. You will learn how to open, save, share, and print spreadsheet files, move around a … [Read more...] about Get Started with Spreadsheet Applications: Excel
