In the complex landscape of business operations, identifying and addressing the underlying causes of issues is crucial for sustainable success. Root Cause Analysis (RCA) is a systematic process used to identify the fundamental causes of problems or events, preventing their recurrence. This course introduces RCA as a critical thinking methodology, equipping learners with the … [Read more...] about Root Cause Analysis: Principles and Benefits
Business Essentials
Macroeconomics: Foundations and Insights
Welcome to the Macroeconomics course! This course is designed to provide you with a deep understanding of what an economy is, how it operates, and the factors that sustain and influence economic activity, including the role of policy interventions. You will explore macroeconomic policy analysis at the national level, essentially focusing on short-term macroeconomics, generally … [Read more...] about Macroeconomics: Foundations and Insights
Excel for Beginners: Introduction to Spreadsheets
This 1-hour, project-based course is an introduction to spreadsheets. We’ll be using Excel on the Web in this project, which is the free spreadsheet program offered by Microsoft. However, all of the concepts that you will learn in this project will be applicable to other spreadsheet programs, such as LibreOffice Calc and Google Sheets. We will cover the following concepts in … [Read more...] about Excel for Beginners: Introduction to Spreadsheets
Professional Skills for Insurance Sales Success
Professional Skills for Insurance Sales Success equips aspiring insurance sales agents with the vital skills and behaviors necessary for a thriving career. The course emphasizes key behaviors such as confidence, storytelling, industry expertise, and ethical practices to establish a strong sales presence. You will refine your communication, negotiation, and relationship … [Read more...] about Professional Skills for Insurance Sales Success
Getting Started with Microsoft Word
In this project, you will learn to use the basic features of Microsoft Word. Using the free version of Office 365’s Microsoft Word, you will generate a document that contains formatted text, an image, and a table. MS Word, a powerful word processing application, is used for creating and updating letters, handouts, resumes and many other types of documents for business and … [Read more...] about Getting Started with Microsoft Word
