The premiere event for Customer Experience Executives Pullman Sydney Hyde Park, Sydney, 28-29 November 2016 Putting the Customer at the Heart: CX Insight to Execution, Measurement and Success
The Chief Customer Officer (CCO) is rapidly becoming fundamental’ to modern day business. A recent survey by Gartner found that 65% of companies have the equivalent of a Chief Customer Officer.’
But despite its gains in exposure the CCO role is still incredibly volatile due to a lack of standardisation and the challenges in demonstrating a clear ROI on customer experience initiatives.’
As part of Corinium Global Intelligence‘s Global Series the Chief Customer Officer (CCO) Forum Sydney is convening on November 28-29, 2016. This highly interactive event will provide a platform for senior customer experience executives to assess the most critical challenges and opportunities in ensuring corporate activities exceed the expectations of their customers.’
Customer experience is consistently ranked as a leading competitive differentiator by leading CEOs. However, developing a unified customer experience strategy is often ill-defined and plagued with a plethora of challenges which require an enterprise wide-approach. Expert-led masterclasses on Developing Internal Champions and Brand Advocates and the Engagement, Adaptability and Adoption: Measuring Success, provide excellent opportunity for aspiring CCOs to further expand their knowledge and skill-sets.’
Join us in November to hear some of Australia’s best use-cases, visionary keynotes, strategy based panels and discussion group formats, as well as the chance to network with 100+ like-minded individuals, all there to share their insights and challenges. This is the leading platform for the wider customer experience, and customer insights industry as a whole.’
The internationally regarded Corinium approach’of visionary keynotes, strategy based panels and discussion groups enables the tough questions to be tackled in an discursive and inclusive manner. This is’the leading platform‘for the wider customer experience’and’insights industry as a whole.
For more information visit:’
‘Or Contact: info@coriniumintelligence.com
