Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered.

To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: – Distinguish between formal and informal language – Distinguish between direct and indirect language – Choose the appropriate tone based on your relationship with your recipient, the context, and request