AI-driven automation has been a consistent goal for enterprises across verticals over the past several years; and recent events, particularly the COVID-19 pandemic, are only likely to make it a higher priority. The insurance sector is no exception to this trend. A 2017 study by McKinsey suggests that AI automation could reduce the cost of a claims journey by as much as … [Read more...] about Why Chatbot for Insurance Agents are Imperative in This Day and Age
Internet Of Things
The Internet of things is the connection between objects and machines through embedded technology. In these articles, we’ll explore everything vital you need to know about IoT.
Is the world 5G ready for IoT and Big Data capabilities?
5G means blazing speed, and many believe it to be the next big thing in internet connectivity. The current generation of internet connectivity like 4G LTE (Long Term Evolution) has been around for quite some time and offers 1GB per second; at the same time, 5G technology can deliver speeds up to 20 GB per second. The 5G technology has been deployed in some nations, while others … [Read more...] about Is the world 5G ready for IoT and Big Data capabilities?
How Conversational AI can Automate Customer Service
Businesses have always had a robust customer support strategy. Contact centers have been at the center of this strategy for time immemorial. Customer expectations are rising and how! This puts brands under tremendous pressure (and opportunity!) to create hyper-personalized customer experiences to increase customer satisfaction and loyalty. In the past few years, Conversational … [Read more...] about How Conversational AI can Automate Customer Service
How Conversational AI Enhances the Insurance Customers Journey
The tremendous benefits of Conversational AI implementation in the insurance sector are already becoming evident. Using AI-powered Intelligent Virtual Assistants (IVA), leading insurance brands have been able to overhaul their customer care by automating the end-to-end resolution of over 80% of inbound queries, while significantly cutting down on operational costs in the … [Read more...] about How Conversational AI Enhances the Insurance Customers Journey
Scale Your Customer Support with Service Desk Automation
The way in which the service desk agents perform their routine tasks has changed completely in today's times. The way they operated one or two decades ago was a traditional way of doing tasks whereas now, things have changed for the better. A simple comparison of two years, 2015 and 2017 shows such a notable increase in automation of service tasks. Source: Service Desk … [Read more...] about Scale Your Customer Support with Service Desk Automation
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What is the Internet of things?
The Internet of things, often abbreviated as IoT, is a system of interconnected devices and sensors that collect and exchange data. The data collected by these devices can be used to generate insights that can help businesses make better decisions and improve their operations.
For example, a company might use IoT data to optimize its production line or track its sales team’s performance. While IoT business intelligence is still in its early stages, it has the potential to revolutionize the way businesses operate. In the future, every company will need to have an IoT strategy to stay competitive. Want to learn more about the Internet of things? Datafloq has courses available. Contact us to get started.
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How does the Internet of things work?
Collecting data from devices allows people to gain insights that can be used to improve efficiency and productivity. Additionally, the Internet of things can be utilized to monitor and control devices remotely.
The Internet of things and data analytics are two areas working together to change how we live and work. As more devices become connected to the Internet, the potential for data analytics to improve our lives will continue to grow.
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How has the Internet of things impacted business?
IoT allows businesses to gather data about how their products are being used and how they can be improved. It also provides insights that can help businesses reduce costs, improve operations and create new revenue streams.
The Internet of things is still in its early stages, but it’s already having a big impact on business. As the technology matures, companies will be able to do even more with the vast amount of data that’s being generated by connected devices.
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What is the Internet of things used for?
From everyday objects like microwaves and alarm clocks to more specialized equipment like fitness trackers and industrial machines, the Internet of things allows devices to communicate with each other and humans, exchanging data and carrying out tasks automatically.
In addition, the IoT can also help us manage our resources more efficiently. For instance, by tracking our energy usage and adjusting our heating and cooling systems accordingly, we can save money on utility bills. There are endless possibilities for how the IoT can be used to improve our lives.
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Why is it called the Internet of things?
The terminology “Internet of things” was first coined by Kevin Ashton in 1999 while working on a project at MIT. The basic idea is that, in the future, everyday objects will be connected to the Internet and able to communicate with each other. For example, your fridge could automatically order more milk when running low, or your car could alert you if there’s an accident ahead.
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What might the Internet of things do in the future?
While this may seem like a far-off futuristic concept, there are signs that the Internet of things is becoming a reality. For example, many new homes are being built with innovative technology that allows homeowners to control everything from the lights to their thermostats right on their phone. Ultimately, the Internet of things has the potential to revolutionize the way we live and work.
