Call & Contact Centre Expo
Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL, London, United Kingdom Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL, London, GBBy 2025, customer experience will overtake product and price as a key brand differentiator. This creates a whole new set of challenges as well as opportunities for businesses, especially within contact centres. After all, it is within contact centres where most customer interactions are held, which can either make or break a sale, define a […]