Audio Analytics deals with analyzing and interpreting audio signals captured by devices. Audio data is one of the unstructured data that is in abundance, however, is hugely underexploited. Analyses of this data present an opportunity for various applications ranging from media content analysis, to medical aids to increase CSAT in Customer Service Calls. In this article, we will … [Read more...] about Beginners Guide to Audio Analytics: Key Concepts
speech recognition
International Conference on Artificial Intelligence
Artificial intelligence (AI), the ability of a digital computer or computer-controlled robot to perform tasks generally associated with'intelligent'beings. The term is often applied to the project of developing systems endowed the intellectual processes characteristic of humans, just like the flexibility to reason, discover meaning, generalize, or learn from previous … [Read more...] about International Conference on Artificial Intelligence
NLP vs. NLU: from Understanding a Language to Its Processing
As artificial intelligence progresses and technology becomes more sophisticated, we expect existing concepts to embrace this change Š ” Šor change themselves. Similarly, in the domain of computer-aided processing of natural languages, shall the concept of natural language processing give way to natural language understanding? Or is the relation between the two concepts subtler … [Read more...] about NLP vs. NLU: from Understanding a Language to Its Processing
The Virtual Assistant Revolution is Coming. Here’s What Businesses Should Know
A decade ago, the idea of using an AI-powered virtual assistant seemed like a far-off, sci-fi dream. Though Apple's Siri was operational back in 2010, Google was capable of processing voice-based search queries even further back ”though neither service was very effective or satisfying to use. Today, more than 47.3 million adults in the United States are using a smart speaker, … [Read more...] about The Virtual Assistant Revolution is Coming. Here’s What Businesses Should Know
Genderless Voice AI Could Provide Major Step in Combating Implicit Bias
Implicit in any technical process or system are the biases of those writing the code that will govern the actions of that respective technical system or process. I'm not throwing shade at developers in saying that, but rather highlighting that we all suffer from implicit biases ” whether known or not ” and those biases get baked into the software solutions we develop and … [Read more...] about Genderless Voice AI Could Provide Major Step in Combating Implicit Bias