Today, most contact centres are using outdated technology and call centre software that cannot keep up with the way customers and organizations communicate nowadays. A cloud contact centre uses advanced communications expertise to supply a current alternative to on-premise call centres for business. It has numerous advantages for business productivity that wish to meet and … [Read more...] about Boost Productivity using Cloud call Centre Software
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IT NonStop 2021
Since 2014, DataArt has been holding an international IT NonStop conference, which brings together novice and experienced engineers, programmers, managers, and experts in the field of business development. IT NonStop keeps pace with cutting-edge technologies, market and domain trends, and other IT solutions that drive changes in the modern world. Every year, we present numerous … [Read more...] about IT NonStop 2021
Top 9 Features You Need In Your Live Chat Software
In today's technologically advanced business landscape, companies can offer customers many services via various channels. However, with a customer satisfaction rate of above 85%, live chat channels are becoming the most compelling place to start. That's simply because live chat allows your business to engage with website visitors and customers in real-time. This helps you … [Read more...] about Top 9 Features You Need In Your Live Chat Software
10 Things You Need To Know About Push-to-talk (PTT) Software
The evolution of mobile phones has shaped our interconnected world. Everyone across the globe can connect via text messages, emails, or voice calls. Yet, some industries such as public emergency services, transportation, warehouse and logistics, etc., conducting time-critical missions do not lend themselves well to these conventional methods of communication. Sending a text … [Read more...] about 10 Things You Need To Know About Push-to-talk (PTT) Software
AI-based Predictive Analytics for Big Data Automation Testing
The success of digital transformation for any business or entity is based on the seamless digital experience it offers. It is not only about capabilities, but how the elements of digital transformation, including the platforms, function as per the needs of individual users. In a day and age where businesses burn the proverbial midnight oil to optimize user experiences using … [Read more...] about AI-based Predictive Analytics for Big Data Automation Testing
