For luxury hotels, it is all about exceeding the expectations of their guests. The single most important aspect for hoteliers is to provide a great experience and ensure that their guests are satisfied. During their guests customer journey massive amounts of data are generated and hoteliers can now improve their high-quality service even more with a well-thought Digital … [Read more...] about Why Hotels Should Apply Big Data Analytics To Provide a Unique Guest Experience
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How Big Data And Analytics Can Help The Banking Industry – Video
The Banking Industry are trying to return to pre-2008 profit margins, but they face tough challenge to achieve that. These challenges, including tighter regulations or reduced interest rates, can be overcome using big data and analytics. Banks collect vast amounts of (customer) data and this data can be used to generate new revenue streams. This interesting video by IBM shows … [Read more...] about How Big Data And Analytics Can Help The Banking Industry – Video
