In almost every industry these days, big data is one of the most critical components of progress and growth. This is true of big business, like Amazon, but it is also true in the world of an industry that works towards social good. Today we will examine a few social service applications that prove big data is for more than just the fortune five hundred companies of the world. … [Read more...] about How Big Data Can be Used for Social Good
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Three Steps You May be Overlooking on the Road to Omni-Channel Retailing
If you are a retailer, then you are well aware that consumers interact with your company through any number of channels, such as email, customer service departments, call centers, social media, in-store visits, and on-line shopping. As your customers place orders on your website, call your customer service department, or use their loyalty card in your brick-and-mortar location, … [Read more...] about Three Steps You May be Overlooking on the Road to Omni-Channel Retailing
