Two of the biggest issues organizations face today is keeping their employees engaged in their work and retaining top talent for the long haul. Unfortunately, the latest Gallup polls are not so encouraging. From a January 2016 report, only 32.5% of workers were engaged in the U.S. This directly relates to retention, as Gallup reported that The majority of actively disengaged … [Read more...] about Employee Retention and Big Data: What Your Company Might Be Missing
engagement
How New Tech Companies Use Big Data to Keep Employees Engaged
According to a recent report from Culture Amp, it is the young, fast-growing companies of the New Tech scene that are leading the way when it comes to building engaging work places. New Tech employees are on average more positive about their companies than those in other industries, and are also more likely to recommend their company as a great place to work. What are these … [Read more...] about How New Tech Companies Use Big Data to Keep Employees Engaged
Why Big Data For CRM May Sometimes Fail
Its easy to see why Customer Relationship Management (CRM) could benefit hugely from the use of big data and analytics. Better Insights = Better Policies = Better Engagement, right? Right, but unfortunately, its not as simple as it sounds. In reality, there are many factors that determine the effectiveness of your analysis and credibility of the insights that you derive. For … [Read more...] about Why Big Data For CRM May Sometimes Fail
Brasil’s Customer Festival
Brasil's Customer Festival is a two day interactive conference that unites all aspects of the customer journey. Brasil's Customer Festival started out as a loyalty-focused event back in 2011 when it was still called Loyalty World Brasil. Since then, we have evolved along with the industry to cover the entire customer journey, incorporating 6 new areas all about the … [Read more...] about Brasil’s Customer Festival
Using Big Data to Increase Employee Engagement
Most managers and HR directors have no clue what big data is or its importance in their daily activities. Big data refers to massive pieces of information that are always building up as brands and people engage on every activity. As such, the clear quality that comes with this critical massive information is the predictive capabilities it is giving businesses and managers via a … [Read more...] about Using Big Data to Increase Employee Engagement
