Customer analytics is like the lifeline for private enterprises in a hyper-competitive world where domestic and foreign competitors have market share ambitions. If a leader wants the organization to thrive, strengthening the bond with the customers is of utmost significance. However, one-on-one interviews will not be feasible every time. That is why customer analytics is … [Read more...] about Why is DevOps Implementation Critical for Enhancing Customer Analytics?
customer experience
Digital Transformation Expo Global
Digital Transformation Expo Global is a two-day conference consisting of top-level content and thought leadership discussions exploring Digital Transformation trends, strategies and innovations.' ' Join us at Digital Transformation Expo Global and hear from leading digital experts and discover key strategies for making your digital efforts a success. Explore the critical … [Read more...] about Digital Transformation Expo Global
Conversational AI Innovation Summit 2026
Conversational AI has moved from simple interfaces to the era of Agentic AI, where autonomous systems can reason, plan, and execute complex workflows, delivering more personalised, context-aware experiences to customers across channels and markets. This is now a central business and technology challenge of 2026, fundamentally reshaping customer engagement and operational … [Read more...] about Conversational AI Innovation Summit 2026
Do NOT Deploy THAT Chatbot!
But, DO deploy THIS chatbot! One of the most touted applications of generative AI and LLM models is the chatbot. From when ChatGPT first hit the scene, organizations of all types have been keen on making use of chatbots to better service customers. While LLM models and applications are quickly and continuously improving, there are still some significant risks that come with the … [Read more...] about Do NOT Deploy THAT Chatbot!
Conversational AI & Customer Experience Summit
Conversational AI & Customer Experience Summit Asia 2025' ' Discover the transformative potential of Conversational AI and customer-centric strategies at our exclusive event. Tailored for learning, networking, and engaging with industry experts, this summit connects you with top professionals and facilitates invaluable knowledge exchange, helping you stay ahead in the … [Read more...] about Conversational AI & Customer Experience Summit
