I. Introduction: The Double-Edged Sword of GenAI The development of enterprise automation through Generative AI (GenAI) enables virtual assistants and chatbots to understand user intent, so they can create suitable responses and predictive actions. The promising benefits of continuous intelligent interaction at scale create multiple ethical challenges that include biased … [Read more...] about From Prompt to Policy: Building Ethical GenAI Chatbots for Enterprises
Conversational AI
The European Chatbot & Conversational Ai Summit
6TH Edition of The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Generative AI, Agentic AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design.' ' The summit will highlight the latest trends and recent application changes in the Conversational AI … [Read more...] about The European Chatbot & Conversational Ai Summit
Why Conversational AI Chatbots Are the New Face of Customer Engagement
Ever waited on hold so long you started questioning all your life decisions? Same. Good news: chatbots are here to fix that. Not the life choices, sadly, but definitely the customer service ones. Conversational AI chatbots aren't the clunky, script-reading bots of the early 2010s. They've evolved. Now they're smart, fast, (sometimes) charming, and often better at handling your … [Read more...] about Why Conversational AI Chatbots Are the New Face of Customer Engagement
AI and Data Visualization: Transforming Mental Health Insights
Imagine this: Emma, a young woman struggling with anorexia has been seeing her therapist for almost a year. She shows up to her weekly session with a tangled mess of thoughts - moments she forgot to write down, triggers she didn't have time to explain, and emotions she barely understands herself. For Emma, one hour isn't enough. For her therapist, it's hard to connect the dots … [Read more...] about AI and Data Visualization: Transforming Mental Health Insights
Why AI isn’t just hype – but a pragmatic approach is required
After all the headlines we have read about how amazing Artificial Intelligence (AI) is and how businesses would literally stagnate if they didn't have it, it was interesting to read this article in Forbes, who suggest that AI stock is showing "bubble"-like tendencies and may soon experience a sharp correction as businesses struggle to operationalize AI. So, should we write off … [Read more...] about Why AI isn’t just hype – but a pragmatic approach is required
