Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming digital-at-scale future enterprises. The … [Read more...] about Why do Customer Experience and Conversational AI go Hand in’Hand?
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AI And Bots: The Bright Future Of Software Testing And Quality Assurance
Technology has blessed almost every industry today, especially the software industry. The last few years have seen an immense revolution of technology in the world of the software development industry. One such prominent technology is Artificial Intelligence which has given sweet surprises to the mobile industry. From making the software development process much easier to … [Read more...] about AI And Bots: The Bright Future Of Software Testing And Quality Assurance
4 Ways Intelligent Virtual Assistants Can Help Your Brand
This is PART THREE of a series of articles on Intelligent Virtual Assistants. You can read PART ONE and PART TWO here. Leveraging the power of advanced Machine Learning (ML) and Natural Language Understanding (NLU), Intelligent Virtual Assistants are the latest iteration of Conversational AI technology “ with scope and complexity far beyond that of an ordinary chatbot. An … [Read more...] about 4 Ways Intelligent Virtual Assistants Can Help Your Brand
Innovation Must Never Stop
Last year exposed all of us to a global uncertainty no one ever anticipated. It cost us billions of lives and posed new challenges for economies to survive. At the same time, it also highlighted the need for innovation as healthcare workers and other professionals stepped up to adapt to the new normal & selflessly help others. We at Haptik also did our bit to help during … [Read more...] about Innovation Must Never Stop
Decoding the Future of EdTech
According to a report released by transaction advisory firm RBSA Advisors, the Indian ed-tech industry's market size is set to reach $30 billion in 10 years. The country has become the second-largest market for E-learning after the US. India is also home to some of the most prestigious institutes in the world. The IITs and the IIMs have a track record of producing global … [Read more...] about Decoding the Future of EdTech
