Every year, nearly 20 million students enroll in universities across the United States. Given how important the choice of a college can be for a person's academic and professional career, students understandably have a lot of questions about majors, eligibility, tuition, campus life, faculty, and more, while going through the process of selecting a university. And as … [Read more...] about 4 Ways Conversational AI Can Help Your University
chatbot
Conversational AI in Healthcare
If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it's that we have been forced to introspect on the healthcare sector, both public and private, and whether it has the tools it needs “ not only to deal with such crises, but to ensure the best possible healthcare outcomes even under normal circumstances. There can be no substitute for the … [Read more...] about Conversational AI in Healthcare
How Disambiguation Helps IVA’s Deliver Better CX
The 2017 Global Consumer Pulse report by Accenture states that 61% of customers around the world and 78% in emerging markets such as India switch companies due to bad customer experience.  Since one of the primary objectives of deploying an Intelligent Virtual Assistant (IVA) solution is to enhance customer experience (CX) for enterprises, it is crucial to ensure that … [Read more...] about How Disambiguation Helps IVA’s Deliver Better CX
Why do Customer Experience and Conversational AI go Hand in’Hand?
Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming digital-at-scale future enterprises. The … [Read more...] about Why do Customer Experience and Conversational AI go Hand in’Hand?
AI And Bots: The Bright Future Of Software Testing And Quality Assurance
Technology has blessed almost every industry today, especially the software industry. The last few years have seen an immense revolution of technology in the world of the software development industry. One such prominent technology is Artificial Intelligence which has given sweet surprises to the mobile industry. From making the software development process much easier to … [Read more...] about AI And Bots: The Bright Future Of Software Testing And Quality Assurance
