Conversations have always been at the center of sales, and the transition to the digital space hasn't changed that. Chatbots are at the forefront of facilitating these conversations on the online front. According to stats, 55% of businesses that use chatbots generate more high-quality leads, and chatbots increase sales by 67%. So now you know. Chatbots aren't just a gimmick or … [Read more...] about Top Chatbot Marketing Techniques that will Drives your Sales
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Your 2021 Ultimate Guide to Conversational AI with Best Practices
9 out of 10 consumers demand an immediate response from companies. To keep up with such demands, organizations worldwide are turning to chatbots and conversational AI. The very famous Alexa is the simplest example of a virtual chatbot. They are linear and do not carry the context of conversation from one another. This means that they cannot have full-fledged conversations like … [Read more...] about Your 2021 Ultimate Guide to Conversational AI with Best Practices
Why are Product Managers obsessed with CX platforms in 2021?
The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like - What are the problems their customer is facing today? How to solve it? What is the best possible path to … [Read more...] about Why are Product Managers obsessed with CX platforms in 2021?
How to Leverage Chatbots for Lead Nurturing and Conversions?
What is the most challenging aspect of marketing? Its conversions, correct? Identifying your potential customer, predicting their interest, engaging, and nurturing them for an ultimate buyout is not that easy. This is where Artificial Intelligence can help you analyze the customer pool, identify and segregate leads. Further, you can even nurture them using AI-based algorithms, … [Read more...] about How to Leverage Chatbots for Lead Nurturing and Conversions?
Top 9 Features You Need In Your Live Chat Software
In today's technologically advanced business landscape, companies can offer customers many services via various channels. However, with a customer satisfaction rate of above 85%, live chat channels are becoming the most compelling place to start. That's simply because live chat allows your business to engage with website visitors and customers in real-time. This helps you … [Read more...] about Top 9 Features You Need In Your Live Chat Software
