Chatbots have made a huge difference in conversational marketing. It has allowed businesses to provide a level of service they were unable to before. While the chat function on websites was a game-changer itself. The challenge was the slow response to customer queries. Indeed for it to be effective, the company needed live chat functionality. It had to invest in a full-time … [Read more...] about What is Chatbot Analytics and How Does it Impact Your Business?
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5 Ways to Use Artificial Intelligence in Ecommerce
As artificial intelligence and machine learning technologies become more refined and nuanced, and thus easier to implement across industries and sectors, business leaders are increasingly integrating them in their processes. The reasoning behind these investments is simple - successful AI implementation can boost operational efficiency, automate many processes, and deliver … [Read more...] about 5 Ways to Use Artificial Intelligence in Ecommerce
When Businesses should consider Chatbots over Live Chat?
There is a significant likelihood that worries and reservations may surface regarding shopping online. Among the worries customers have while purchasing online, the most prominent are: The Business Reputation Payment options offered Returns policy Quality of the product Quality of the product Fortunately, there are two variations of virtual sales representatives available … [Read more...] about When Businesses should consider Chatbots over Live Chat?
Conversational AI & Customer Experience Summit
Conversational AI & Customer Experience is a 2-day networking event that will invite visionary speakers, industry experts, innovative chatbots, and conversational AI technology providers on one platform and facilitate the discussion pertaining to the current trends, Future Innovation, Policies, and Regulations in the field of Conversational AI.' ' From inside jokes to … [Read more...] about Conversational AI & Customer Experience Summit
Webinar: Conversational AI – Revolutionizing the Information Age
Enterprise Data & AI is hosting guest speakers Utsav Shah, Business Head, APAC & Europe at Shaip and Aravind Ganapathiraju, VP, Applied AI at Uniphore and their presentation Conversational AI Revolutionizing the Information Age on Thursday, July 14, 2022 from 12 PM - 1 PM ET!' Conversational AI has made our day-to-day lives so much better and easier. As humans, we … [Read more...] about Webinar: Conversational AI – Revolutionizing the Information Age
