Chatbots have played a vital role in streamlining the processes like customer service support, sales, and marketing. Brands like American Express, Patron, and British Airways are utilizing the power of Artificial Intelligence to drive engagement and retention. Most of the businesses are planning to deploy AI Chatbots to automate the sales and service support to ensure customer … [Read more...] about Chatbot in Events: What’s in it for Event Managers
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Conversational UIs: Rise of Chatbots
Conversational Interfaces such as Voice Interfaces and chatbots are replacing customer care executives that used to solve our queries on long, unending calls. They are the new age assistants who are revolutionising the way brands interact with consumers. Some businesses have chatbots or other conversational UIs as their primary mode of interaction with their online traffic due … [Read more...] about Conversational UIs: Rise of Chatbots
Why Chatbots Should Be Part of Your Big Data Plan in 2018
Two buzzwords worth knowing in tech: chatbots and big data. These technologies are constantly improving, and their intersection is one of the most exciting places to be in tech in 2018. Read on to find out why. Big Data Is the Future At this point, you're probably familiar with big data ”the steady and gigantic flow of information businesses collect and leverage to improve … [Read more...] about Why Chatbots Should Be Part of Your Big Data Plan in 2018
RE’WORK Machine Intelligence Summit
The 5th Global Machine Intelligence Summit will take place on 6-7 June in Hong Kong. The event will explore the latest technical advancements in AI, machine learning and their applications in different areas such as business, healthcare, education, finance, automation, etc. Join us to learn from industry experts, discover emerging trends in artificial intelligence & … [Read more...] about RE’WORK Machine Intelligence Summit
How Enterprise Chatbots Platforms Will Change Customer Service
The typical scenario of a customer calling up a customer service agent to answer a query is passé. The expectations of customers have risen with time, which requires the customer service agents to be available round the clock for any enquiry, complain and other information. As a result, enterprises are having to invest more into acquiring the adequate amount of team members … [Read more...] about How Enterprise Chatbots Platforms Will Change Customer Service
