Chatbots have arrived. They're no longer the domain of sci-fi movies or high-tech companies. They've gone mainstream. Last year, more than two-thirds of consumers report interacting with a Chatbot. People are embracing them, too. 40% of consumers said they don't care whether it's a Chatbot or human that helps them as long as they get what they need. 47% of consumers say they … [Read more...] about How AI-Powered Chatbots are Changing the Customer Experience
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4 Business Applications of Natural Language Processing
The future of tomorrow belongs to NLP. The business market has grown to such an extent where it now needs to analyze and understand customer behavior, preferences, as well as their mood. Had it not been for natural language processing businesses owners were likely to remain incompetent in handling and extracting valuable insights from texts. Due to the rise of machine learning … [Read more...] about 4 Business Applications of Natural Language Processing
How Education Apps Can Benefit from Chatbots
Chatbots powered by artificial intelligence (AI) have been driving mobile app development in various segments of the industry. Technology has been driving all industries, and the education field is not an exception. Presently, kids are acquiring skills through tablets and mobile devices. In order to engage the users, it is necessary to make the experience personalized. This … [Read more...] about How Education Apps Can Benefit from Chatbots
Design IoT products that improve Customer Experience
Organisations are increasingly focusing on customer experience (CX), and it is overtaking pricing and product development as the key brand differentiator. IoT is already impacting CX We should keep in mind that IoT customers are not just those who enjoy the advantages of a Smart Home or the patients that share health and wellness data from wearables and medical devices with … [Read more...] about Design IoT products that improve Customer Experience
INTELLIGENT AUTOMATION IN BANKING SUMMIT | NEW YORK
Intelligent Automation has gathered tremendous interest in the banking sector. In this new era, an increasing number of Banks are gearing to adopt AI and RPA to not just stay competitive, improve efficiency, but also reduce the burden of hiring non-core resources. It will allow banks to offer new features and experiences for their customers and enter new markets to grow which … [Read more...] about INTELLIGENT AUTOMATION IN BANKING SUMMIT | NEW YORK
