Out of the expected $126 billion global revenue from Artificial Intelligence solutions by 2025, eCommerce is said to be one of the biggest consumers of the same. To be precise, eCommerce firms have already been using eCommerce chatbots with the AI capabilities and the usage has only grown over time. The chatbots that we see these days are a perfect blend of Machine Learning … [Read more...] about 5 Ecommerce Brands Succeeding with Chatbots
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Chatbots and Intelligent Automation Solutions Paving the Way towards Seamless Business Continuity
Frequent business disruptions in the form of storms, pandemics, lockdowns, etc., pose risk to seamless operations and revenue generation in service industries. One day of operation disruption leads to losses worth millions. Semi-automation is not able to stop the cascading business effects of an unprecedented business disruption. Services such as banks, financial services, … [Read more...] about Chatbots and Intelligent Automation Solutions Paving the Way towards Seamless Business Continuity
The GPT-3 Model: What Does It Mean for Chatbots and Customer Service?
What is GPT-3? In February 2019, the artificial intelligence research lab OpenAI sent shockwaves through the world of computing by releasing the GPT-2 language model. Short for Generative Pretrained Transformer 2, GPT-2 is able to generate several paragraphs of natural language text ”often impressively realistic and internally coherent ”based on a short prompt. Scarcely a year … [Read more...] about The GPT-3 Model: What Does It Mean for Chatbots and Customer Service?
Pros and Cons of AI Chatbots: All You Must Know
AI chatbots are complex computer programs with the ability to mimic human conversations. They can help organizations boost their productivity & business workflow and take the customer experience, to the next level. Forward-looking businesses are leveraging this technology to streamline their operations and grow their business. If you want to stay ahead of your competition, … [Read more...] about Pros and Cons of AI Chatbots: All You Must Know
How Can AI Chatbots Help Improve Customer Experience
Chatbots are increasingly being used by businesses for numerous business applications, especially customer service. The main reason behind this is that they can help improve your customer experiences. Want to know how? Here are three ways in which AI chatbots can enhance customer experiences: 1. Uninterrupted Service One of the main reasons why people love to interact with … [Read more...] about How Can AI Chatbots Help Improve Customer Experience
