According to Autonomous Research, AI and machine learning can replace over $1 trillion of the current financial services cost structure, while a recent survey by Cognizant revealed that 74% of financial services executives believe that AI is extremely important to the future success of their companies. And when it comes to implementing AI solutions, a key focus area … [Read more...] about Why Financial Services Brands Should Leverage Conversational AI for Customer Care
chatbot
Can Credit card Chatbots Double Your Customer Base?
As customer experience becomes one of the primary drivers of growth, banks, and financial services institutions are increasingly looking at innovative technology solutions to simplify customer journeys as a strategic tool for growth. Conversational AI is making a mark as a primary agent of change as banks attempt to increase customer satisfaction while making their processes … [Read more...] about Can Credit card Chatbots Double Your Customer Base?
Augmenting Wealth using AI Technology
It is no secret that AI-powered intelligent chatbots are on the rise. In fact, in a recent Statista study, by 2024, the global chatbots market will expand beyond $994 million. McKinsey Global Institute found that by 2020, companies will have spent $1 trillion to invest in artificial intelligence (AI) technologies. Wealth management chatbots, powered by conversational Artificial … [Read more...] about Augmenting Wealth using AI Technology
How AI Chatbots Play A Role In The Fintech Industry
In recent years we have witnessed tremendous development in the financial sector and banking industry. Financial Technology is also acknowledged as FinTech, a state-of-art program designed for the financial industry to provide next-level customer service to their users through chatbots. Chatbots in fintech are intended to assist customers with their requests in the most dynamic … [Read more...] about How AI Chatbots Play A Role In The Fintech Industry
8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot
Implementation of chatbots is considered to be the epic and quintessential customer engagement strategy in the e-commerce sector at present. According to some recent surveys, around 2.4 billion customers have chosen chatbots over human interactions as they are capable of answering 80% of standard questions effectively and accurately. Juniper Research claims that the use of … [Read more...] about 8 Reasons Why Your Brand Needs a Shopping Assistant Chatbot
